My Account FAQs

Help Category: My Account

Will my credit card information be shared?

We will never ask you for personal information – your credit card number, for example – except when you place an order. For online orders, we provide a secure, encrypted connection and require you only to submit the information needed to complete and fulfill your order. Only authorized employees of Agora Inc. (our parent company) will have access to this information. Agora will not sell or rent this information to anyone or share it in any other way unless required by a law enforcement agency.

Please note: When you give us your mailing address, we will use this information to fulfill your order and to send you information on other products or services that may suit your interests. If you don’t want us to send this other information, please contact our customer care team.


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Will you share my email address with anyone else?

No. Your privacy is important to us. You can rest assured that we will not share or sell your personal information with or to any third party. We may send you updates and/or special offers from our special partners and affiliates, but you can opt out of receiving this information at any time. Again, we will never give out your personal information to another entity, and you are always free to opt out of our special mailings.

Read our full Privacy Policy here.


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How do I update my contact information?

You can change your contact information by going to the “My Account” section of the website. Under “My Mailing and Email Addresses,” you will see your primary contact information listed. To make changes, please click “Edit This Address.” There you will see you have the ability to update your email address for each publication individually.


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